VoIP phone service PBX feature codes
What are the VoIP PBX Features and what do they do?
The VoIP PBX adds many great features to your phone line.
These include voicemail service, call forwarding, call waiting and much more. For the full list of features and what they doclick here.
If you would like these features added to your existing line please contact us.
I can't be bothered remembering star codes – is there an easier way?
Yes - you can use the IVR (Interactive Voice Response) menu for features. Simply dial*99 and listen to the prompts.
You can also log into your Netspeed VOIP account and change your settings online at voice.netspeed.net.nz.
What are the VoIP feature star codes?
The following star codes can be dialed from your phone to setup various features from your handset instead of logging into the customer portal.
Wherever you see 'xxx' below, this refers to a number you enter.
Commonly Used
*55 Access Voicemail Portal
*50 Playback Unavailable Voicemail Greeting
*58 Directly Record Unavailable Voicemail Greeting (Press # to confirm recording)
*59 Directly Record Busy Voicemail Greeting (Press # to confirm recording)
Forwarding and Simultaneous Ring
*72 Call Forward Always 1 Activation
*72xxx Call Forward Always 1 Activation and Programming
*73 Call Forward Always 1 Deactivation
*82[1-6] Call Forward Always Number 1-6 Activation
*82[1-6]xxx Call Forward Always Number 1-6 Activation and Programming
*83[1-6] Call Forward Always Number 1-6 Deactivation
*92xxx Call Forward No Answer Activation
*93 Call Forward No Answer Deactivation
*90xxx Call Forward on Busy Activation
*91 Call Forward on Busy Deactivation
*561xxx Enable and Set 'Simultaneous Ring' Number 1
*571 Deactivate 'Simultaneous Ring' Number 1
*562xxx Enable and Set 'Simultaneous Ring' Number 2
*572 Deactivate 'Simultaneous Ring' Number 2
*563xxx Enable and Set 'Simultaneous Ring' Number 3
*573 Deactivate 'Simultaneous Ring' Number 3
Do not disturb and Privacy options
*78 Do Not Disturb Activation
*79 Do Not Disturb Deactivation
*30 Caller ID Blocking Activation
*31 Caller ID Blocking Deactivation
*77 Anonymous Call Rejection Activation
*87 Anonymous Call Rejection Deactivation
*60xxx Selective Call Rejection (Blacklist) Addition
*80xxx Selective Call Rejection (Blacklist) Removal
*65xxx Make a call with Caller ID visible
*67xxx Make a call with Caller ID blocked
*32 Anonymous caller screening Activation
*33 All callers screening Activation
*34 Call screening Deactivation
Call Queue Options
*70XX Agent Login to a queue where XX is the extension number or phone number of the queue
*71 Agent Log out for all queues
*71XX Agent Log out of a specific queue where XX is the extension number or phone number of the queue
Remote extension options
*44*XX Remote Extension Calling. Where XX is the phone/extension number you want to dial as. (NOTE: Must be enabled in settings first)
*44*XX*YY Remote Extension Options. Where XX is the phone/extension number you want to dial as and YY is the star code to execute.
*94xxx Remote Dialtone Service Number Addition
*95xxx Remote Dialtone Service Number Removal
*96xxx Remote Call-back Service Number Addition
*97xxx Remote Call-back Service Number Removal
*98xxx Remote Access Authorisation Pin Setup
*98 Removal of Remote Access Authorisation Pin (Trusted ANI only)
Auto Attendant options
*22 Record your auto attendant message/menu for callers
*23 Playback your auto attendant message/menu
*24 Activate the auto attendant service on your line
*25 Deactivate the auto attendant service on your line
Message Playback options
*35 Record your playback message for callers
*36 Playback your message
Conferencing options
*40 Activate conferencing for my number (turn into conference room)
*41 Deactivate conferencing for my number
*42 Access your own conference room
Other options
*61 Call Waiting Activation
*81 Call Waiting Deactivation
*69 Call Return (Call back your last caller)
*66 Last Number Redial
*51 Who last called me?
*37xxx Set Authorisation Pin Code
*37 Remove Authorisation Pin Code (no digits after *37)
*74x Program Speed Dial 8 (x can be 2-9)
*52 Activate voicemail system
*53 Deactivate voicemail system
*54n Set Call Diversion Timer where 'n' is number of seconds
*85x Intercom feaure where 'x' is the phone you wish to Intercom through to (Intercom must be allowed for that user)
Feature codes during a call
## Perform a 'blind' transfer to another number (if not disabled)
#0 Perform an 'attended' transfer to another number (if not disabled)
*1 Start/Stop a manual recording of a call (if not disabled)
*0 Disconnect from a call
*3 Pause a recording (allowing for parts of a call not to be recorded)
*4 Unpause a recording (resumes recording after an initial pause)
Group Pickup options
*88 Group Pickup
*89 Directed Group Pickup
*89x Directed Group Pickup (with specified pickup number)
Call Parking options
*07 Park a call (parking lot number announced back to caller)
*17 Retrieve a parked call (prompted for parking lot number)
*1XXX Retrieve a parked call from a specific parking lot number
Hot Desk options (Auto-provisioning and Hot Desk Facility must be enabled)
*45 Hot Desk Login to a Hot Desk Enabled Handset (extension/PIN prompted)
*45XX Hot Desk Login with Extension Number supplied (PIN Prompted if enabled)
*46 Hot Desk Logout (Logs the user out of any phones where Hot Desking is currently enabled)
*46XX Hot Desk Logout with Extension Number supplied
NOTE: Not all features can be setup using star codes.
Please contact us if you want to have voicemails forwarded to an email address of your choice.
Messages will be sent as .wav attachments to your nominated email address and will normally play in Windows Media Player or similar software.