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How can I avoid being scammed?

Netspeed Tips

If you are unsure about the legitimacy of an email, phone call, voicemail or anything else that falls under that category please give us a call on 0800 638 773 and we will help you identify if you should be concerned.

Netspeed does not leave automated voicemails, if the voicemail is from us it will be a human leaving their name, company and a number to call back on.

Netspeed uses the following domains in emails @netspeed.net.nz, @netspeed.nz & @netspeed.co.nz. You can verify it was sent from one of our address by viewing the sender’s information.

Never click on an attachment or link until you are sure its legitimate.

Has someone contacted you unexpectedly?

Most scams start with an approach through contact you weren’t expecting. If someone contacts you out of the blue – whether over the phone, through the post, by email, on a website, in person or on social media – always consider the possibility that it may be a scam.

Have they asked you to do something?

Scams eventually lead to a request for money or personal information. Scammers ask you to do things like enter details on a website, answer questions in a survey, or pay upfront for what they have promised.

Have they promised you something?

Scammers offer exciting advantages to get you interested. They promise things like easy money, great bargains, inside knowledge or a caring relationship.

Getting told there is something wrong with your internet

Scammers often will contact you regarding an issue with one of your devices or the internet connection. A quick way to identify if this is legitimate is to get them to confirm some of your details e.g. account number, address or account holders name.

You can read more information on scams at www.netsafe.org.nz and www.consumerprotection.govt.nz.

New Zealand Scam Alerts

You can view what scams are going around or check previous scams at Consumer Protection Scam Alert.

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