Can we do roaming?
With all Netspeed Mobile plans you can freely roam in 106 destinations worldwide without any worries*. Take your Netspeed mobile phone overseas just like you would at home.
For a daily fee ($9 per day), you pay just as you would if you used your phone at home. Calls and texts to NZ and AUS standard numbers are free, calls to other countries including the one you are in, attract the standard NZ charge to call that country.
The roaming fee is charged each 24 hour period starting and ending at midnight NZ time.
The roaming fee can be used for up to 90 consecutive days.
Roaming is DISABLED on all mobile phone plans by default, just call us before you leave the country to get it enabled.
Daily Roaming is only charged on the days you use your phone. More information below on what consists of using your phone to trigger the charge.
Travelling between Daily Roaming countries and using your phone while in each will incur a daily roaming charge for each of those destinations.
The Daily Roaming charge is triggered when:
- Make an outgoing call (including calls to voicemail)
- Receive an incoming call. The charge is only triggered if you answer the incoming call
- Outgoing SMS/TXT or MMS
- Data usage
The Daily Roaming charge is not triggered when:
- Receive an incoming call but don't answer it
- Receive an incoming SMS/TXT
- Using "Wi-Fi Calling" to make calls to NZ and Australia numbers
- Using Wi-Fi instead of your mobile data
For the full list of the supported Daily Roaming countries Click Here
| Zone | Charges** |
|
Zone 1
(Daily Roaming)
|
NZ charges apply |
|
Zone 2
(Europe, North America and Asia Pacific)
|
Outgoing call - $3.69 per minute
Incoming call - $1.23 per minute
Voicemail - $0.21 per minute
SMS out - $0.98 per SMS
MMS to NZ - $0.21 per MMS
MMS to AUS - $0.54 per MMS
|
|
Zone 3
(Rest of the World)
|
Outgoing call - $6.15 per minute
Incoming call - $1.23 per minute
Voicemail - $0.21 per minute
SMS out - $0.98 per SMS
MMS to NZ - $0.21 per MMS
MMS to AUS - $0.54 per MMS
|
* Data roaming terms and availability are subject to change without notice, although if any changes occur while you have roaming enabled, we will do our best to contact you and advise details of any changes.
** When using mobile roaming, 0800 numbers are not standard, you will be charged international rates. Please use the landline number, or ensure your phone is using wifi calling.