VoIP phone service PBX features

You can change your VoIP PBX settings here: vportal.netspeed.net.nz

Log in using your phone number and VoIP password.

Inbound features

Simultaneous Ring / One number

Receive call to up to five phones all ring simultaneously, or by a variety of business rules.

Call Forwarding or trunking

Setup calls to forward all the time or when you are on the phone or if you do not answer.

Do Not Disturb

Automatically forward calls to voicemail or play busy tone if you do not wish to be disturbed.

• *78 - Do Not Disturb Activation
• *79 - Do Not Disturb Deactivation

Call Queuing

Choose whether to answer another call if you are already on the phone.

Call Rejection Options

Choose whether to accept calls from Anonymous callers and specify your own list of blacklisted numbers.

Call Screening Options

Choose whether to screen all or just anonymous incoming calls.

Voicemail Service

Set your Voicemail PIN number and select whether to disable the service. *55 - Access Voicemail Portal

Auto Attendant

Create your own auto attendant prompts for callers.

Directed or Group Call Pickup

Pickup an incoming call to another phone on your account.

Agent and Queuing

Up to 10 agents or front office personnel with the ability to queue calls applying a variety of common Call Centre rules.

Hunt Groups

Select up to 10 numbers to hunt through for incoming calls and specify different timeouts for each hunt attempt.

Call Forward Unreachable or Network Call Forward

Allows users to set a call forward number for when their device is unreachable or unregistered – for example in the event of a power or internet outage.

Outbound features

Authorisation PIN Code

Setup an authorisation Pin Code to protect any calls made on your account.

Speed Dial

Program 8 speed dial numbers so you can quickly make calls by entering a single digit.

Call Privacy and Caller ID

Choose whether to make anonymous calls by blocking or replacing your own Caller ID.

Last Number Redial

Dial *66 to redial the last number you called.

Call Return

Dial *69 to dial the last number that called you.

Advanced features

Call Recording

Setup your call recording options for all your inbound and outbound calls are automatically recorded or not

Call Parking

Park incoming calls to a 'parking lot' number and then retrieve those calls from another extension without the same account and group conferencing Use your Cloud PBX number and create a room to talk with others at the same time

Remote Call Back

Call your PBX number from any phone. When you hear ringing, hang up and you will be called back, so you can make a call from the PBX! Remote dial tone make calls from your cloud PBX account from another phone by remotely dialing in to initiate the call.

Call Transfers

During a call you can transfer the other person to a new number by dialing '#0' for an attended transfer or '##' for a blind transfer

Caller Tunes & Hold Music

Upload your own MP3's to replace ringing when people call you and setup your own music on hold