How do I change my fibre broadband speed?
Want to change your fibre plan? You get one free plan change every 12 months.
Residential - You get one free plan change every 12 months.
Business - Charges apply
- Sign into My Netspeed
- From the overview page select Contact Us.
- Select the Plan Change button then select the connection you want to change from the drop down box.
- Fill in the box with the plan option you would like to change to, then click Submit.
- This change can take up to 24 hours to take affect, we will email you once its complete.
- You may need to reboot your modem and ONT box.